Last Updated: October 6, 2025
At treeservicewellesleyma.com, also referred to here as "treeservicewellesleyma.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, who may receive it, and the choices available to you. By using treeservicewellesleyma.com and any related site that links to this policy, you agree to the practices described below.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communications with us
- Through our ads and applications on third-party sites when they link to this policy
It does not apply to information gathered offline or on websites we do not operate or control.
Information We Collect
We collect three broad categories of information:
1. Information You Provide
This may include:
- Name
- Address
- Email address
- Phone number
- Details about your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages visited, links selected, time spent on the site, and the pages you came from or leave to
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction records
- Verification data for service requests and fraud screening
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Understand how the Website performs
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you disable them, some features may not function as intended.
Third-party services may also place cookies on your device, and we do not control those tools.
Interest-Based Advertising
We may partner with other companies to deliver ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or choose to opt out, visit:
How We Use Your Information
We use the information we collect to:
- Operate and improve our services and Website
- Process and respond to service requests
- Connect you with service providers that match your request
- Communicate with you about requests, status updates, and support
- Customize your experience and our marketing
- Support analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and operate our business, including providers of analytics, security, payments, support, and marketing.
They may access personal information only as needed to perform work for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and advertising purposes.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may disclose information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may have its own privacy policy and data practices.
Your Choices
- Do not provide information: You may view public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: You can unsubscribe through the link in our emails. This will not stop messages from providers we have already shared your request with.
- Cookies: You can manage cookies through your browser settings or the opt-out links above.
Access and Control
You may request to:
- See the personal data we maintain about you
- Fix information that is inaccurate
- Delete data, where legal or operational requirements allow
- Share concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm if it is disclosed or misused
- The reasons it was collected and processed
- Legal and regulatory requirements
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request that inaccurate personal data be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact information below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof that the agent is authorized to act for you.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
If you continue using the Website after changes are posted, you accept the revised policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To send California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
