Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, apply to your access to and use of treeservicewellesleyma.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they govern your rights and obligations.
By using the Website, you agree to these Terms. If you do not accept them, you should not use the Website. We may update these Terms or limit access at any time, with or without notice, and your continued use means you accept the revised version. The Website is designed for users in the United States and its territories. You also confirm that you are legally able to enter into this agreement.
Our Privacy Policy describes how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is an online platform that helps homeowners and consumers submit service requests to independent providers who offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legal compliance of Third-Party Providers.
- Confirm that any provider meets regulatory or licensing requirements.
- Endorse, supervise, or employ Third-Party Providers.
Using the Website gives you:
- Tools for connecting with Third-Party Providers.
- If you are a provider, opportunities to receive potential customer leads.
All use is at your own risk.
2. Form Submission and Contact Consent
When you complete and submit a form, you allow us to use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone, including automated or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to buy anything. You can opt out by following the instructions provided.
You agree that:
- Every detail you submit is true and accurate.
- We may monitor or record phone calls.
3. Eligibility and Authority
You may use the Website only if you can enter a binding contract and satisfy these requirements:
- You are 18 years of age or older.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other business, you confirm that you have authority to bind that entity.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, overload, or interfere with the Website.
- Gather user information for unsolicited outreach.
- Submit false or misleading statements.
- Copy, frame, monitor, alter, or republish content without permission.
- Reverse engineer the Website or bypass security protections.
We may suspend or end access at any time, with or without notice.
6. User Content and Feedback
You may send us content such as reviews, messages, or feedback. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the rights needed to submit it.
- The content does not violate any law or the rights of another party.
We may use feedback for any lawful purpose, and we do not owe you compensation or other obligations for it.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quote displayed on the Website is for information only and is not binding. If you hire a provider, your contract is solely between you and that provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone and email. You do not need to consent to these contacts in order to purchase services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
If you provide false contact details or a false address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms gives you ownership rights in that material.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or incorrect. We make no promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some sections will continue after termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is offered "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Submitted content
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Your notice should include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically by email or by notices posted on the Website. Those communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided from written materials.
- No class actions or jury trials are permitted.
- The arbitrator’s decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law requires a different deadline.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found unenforceable, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties have no rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
